l89p Terms & Conditions

1General Information & Acceptance

These terms and conditions ("Terms") form a legal agreement between the l89p platform ("Platform", "we", "our") and the user of the platform ("you", "member"). By using the l89p website or opening an account, you are giving your full consent to these Terms.

l89p operates an online gaming and sports betting platform for users in Bangladesh. The platform uses SSL encryption technology to ensure the highest level of security and operates on the principle of fair play.

These terms and conditions have been drawn up in accordance with the applicable laws and regulations of Bangladesh. In any matter of conflict, the laws of Bangladesh will prevail.

2Account Registration & Eligibility

2.1 Age Requirement

To create an account and use the services at l89p, you must be at least 21 years old. This platform operates for users aged 21 and above only. We may request a valid identity document at any time to verify your age.

2.2 One Account Policy

Each individual may operate only one account. If multiple accounts are found belonging to the same person, they will be closed and the deposited balance may be forfeited.

2.3 Providing Accurate Information

At the time of registration, you must provide truthful, complete and up-to-date information. Opening an account with false information is a direct violation of these terms and may result in the immediate closure of the account.

2.4 Verification Process

l89p may request identity verification in the following situations:

• At the time of the first withdrawal request
• Before any significant withdrawal amount
• When account information is being changed
• If suspicious activity is identified

A copy of a National Identity Card (NID), passport or driving licence may need to be submitted for verification.

3Account Security & Responsibility

It is your responsibility to keep your account password and login details completely confidential. If you suspect any unauthorised access to your account, notify l89p support immediately.

l89p will never ask for your password or personal information via email, phone or chat. If you receive such a request, treat it as fraudulent and inform us right away.

4Deposit & Withdrawal Policy

4.1 Deposit Methods & Limits

Funds can be deposited on the l89p platform using the following methods: bKash, Nagad, Rocket and bank transfer (e.g. Dutch-Bangla Bank, Islami Bank, BRAC Bank). The minimum deposit amount is ৳100 for all methods.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. Withdrawals will be made through the same method used for the deposit.

4.3 Withdrawal Conditions

• Account verification must be completed before a withdrawal.
• If any active bonus wagering requirements have not been met, the withdrawal may be delayed.
• To prevent money laundering, we reserve the right to carry out additional verification when required.
• Restrictions on withdrawal may apply if bets equal to or greater than the deposit amount have not been placed.

4.3 Currency

All transactions are conducted in Bangladeshi Taka (৳ / BDT). Transactions in other currencies are not available.

5Bonus & Promotion Terms

5.1 Welcome Bonus

On your first deposit at l89p you will receive a 100% bonus, up to a maximum of ৳20,000. For example: deposit ৳1,000 and receive ৳1,000 in bonus, giving a total balance of ৳2,000.

5.2 Wagering Requirements

To withdraw a bonus, you must wager 15 times the bonus amount. Wagering is calculated on the bonus amount only (not the deposit and bonus combined). Example: ৳1,000 bonus × 15 = ৳15,000 must be wagered before withdrawing bonus winnings.

5.3 General Bonus Terms

• A member may receive the welcome bonus only once.
• Bonuses cannot be converted to cash — they can only be used for betting.
• l89p reserves the right to cancel a bonus if fraudulent activity is suspected.
• Each promotion may have its own separate terms — see the promotions page for details.
• If wagering requirements are not met within 30 days of receiving a bonus, the bonus will expire.

6Game Rules

6.1 Sports Betting

l89p allows betting on various sports markets including cricket, football and kabaddi. The odds shown at the time of placing a bet are final. Once a bet is confirmed, it cannot be changed or cancelled. If incorrect odds are displayed due to a technical issue, that bet will be considered void.

6.2 Casino Games

l89p offers various types of games including slots, live casino and fishing games. Each game provider's own rules apply. The game provider's decisions will be considered final.

6.3 Technical Errors

If any game or bet is left incomplete due to loss of internet connection or a server issue, l89p will make a decision based on its records. In such situations, the l89p system log will be treated as the final evidence.

7Prohibited Activities

The following activities are strictly prohibited on the l89p platform:

• Operating multiple accounts or using another person's account
• Abusing the bonus system or bonus arbitrage
• Using any kind of fraudulent software or bots
• Playing in secret coordination with other members
• Using the platform for money laundering or processing illegal funds
• Attempting to breach the platform's security systems
• Operating an account on behalf of or for the benefit of minors
• Using any form of false identity

8Account Suspension & Closure

8.1 Account Closure by l89p

l89p may suspend or permanently close an account at any time without prior notice for any of the following reasons:

• Violation of any clause of these terms
• Providing false information or identity fraud
• Evidence of fraudulent activity
• Failure to complete age verification
• Order of a court or regulatory authority

8.2 Account Closure by the Member

You may close your account at any time by contacting our support team. You will be given the opportunity to withdraw any valid balance before the account is closed.

9Responsible Gaming

l89p believes that online gaming should be enjoyable and should not in any way cause financial or personal problems. We encourage all members to play responsibly.

9.1 Setting Limits

You can set deposit, betting and loss limits through our support. It is important that these limits remain under your own control.

9.2 Self-Exclusion

If you feel that gaming is having a negative impact on your life, please contact our support. At your request, we can lock your account for a set period of time or permanently.

For more information about responsible gaming, please visit our Responsible Gaming page.

10Privacy & Data Protection

l89p places the highest importance on protecting your personal information. We use SSL encryption to keep all your data secure. Your information is not sold to any third party.

For details on how data is collected, used and protected, please read our Privacy Policy.

11Service Changes & Termination

l89p reserves the right to modify, suspend or discontinue any part of the service at any time, with or without prior notice. The service may be temporarily unavailable due to emergency maintenance.

In the event of permanent discontinuation of the service, all members will be notified well in advance and any valid balance will be paid out.

12Limitation of Liability

l89p is not liable for the following:

• Loss caused by internet connection issues
• Problems caused by faults in your device or software
• Delays caused by issues with third-party payment providers
• Missed opportunities due to unexpected technical disruptions
• Loss due to the user's own negligence

Our liability in any case is limited to the amount of the balance in your account.

13Dispute Resolution

For any dispute or complaint, please contact our customer service team first. We strive to resolve all valid complaints quickly and impartially.

13.1 Complaints Process

To submit a complaint, email [email protected] or contact us via 24/7 live chat. Please include all relevant information and evidence related to the complaint.

13.2 Final Decision

In the event of any dispute, the l89p system records will be considered as final evidence. An effort will be made to resolve the matter with the consent of both parties. If it cannot be resolved at the customer service level, the matter will be settled in accordance with the applicable laws of Bangladesh.

14Changes to Terms

l89p reserves the right to change these terms and conditions at any time. In the case of significant changes, members will be notified in advance by email or through a notification on the platform.

If you continue to use the platform after the updated terms and conditions are published, you will be deemed to have automatically accepted the updated terms. If you do not agree to the new terms, you may close your account.

15Contact

If you have any questions or comments about these terms and conditions, please contact us:

• Live Chat: 24 hours, 7 days a week
• Email: [email protected]

Our support is available in both Bengali and English.

Thank you for reading these terms and conditions. Our goal is for your gaming experience at l89p to be enjoyable and safe.