Your Privacy
Is Fully Protected at l89p

1 Introduction and Scope

This privacy policy ("Policy") applies to the l89p platform and all services under it. l89p ("we", "us") fully respects the privacy of users in Bangladesh ("you", "your").

By using our platform, you are considered to have accepted the terms described in this policy. If you do not agree with this policy, please stop using the platform and contact us.

l89p is committed to processing personal information in full compliance with applicable laws and regulations. This policy may be updated from time to time and any changes will be published on this page.

2 Information We Collect

l89p collects personal information from various sources. The types of information collected are described in detail below.

2.1 Information You Provide Directly

Information you provide during account registration and use includes:

• Full name, date of birth, and gender
• Mobile number and email address
• Residential address and postal code
• Copy of national ID card or passport for identity verification
• Financial transaction details: deposit and withdrawal records via bKash, Nagad, Rocket, or bank transfer

2.2 Automatically Collected Information

When you use the l89p platform, some information is collected automatically:

• Device type, operating system, and browser version
• IP address and approximate geographic location
• Time of platform access and session duration
• Which pages were visited and which games were played
• Information obtained from cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases, limited information may be collected from trusted third-party services for the purpose of identity verification or fraud prevention. In such cases, we collect only the minimum information necessary.

3 Purpose of Data Use

l89p uses your personal information only for the following legitimate purposes:

3.1 Account and Service Management

• Creating, verifying, and maintaining your account
• Processing deposits, withdrawals, and other transactions
• Providing customer support and resolving issues
• Managing rewards, bonuses, and promotional offers

3.2 Security and Legal Compliance

• Identity verification and age confirmation (for users aged 21 and above only)
• Preventing fraud, money laundering, and other illegal activities
• Managing responsible gaming programs
• Meeting legal and regulatory obligations

3.3 Service Improvement

• Improving platform performance and user experience
• Planning new games and features
• Identifying and resolving technical issues

3.4 Communication

We may use your contact information to send you important updates about your account, transactions, or the platform. You can opt out of promotional communications at any time.

4 Sharing and Disclosure of Information

l89p never sells your personal information. Your information is not shared with third parties except in the limited circumstances listed below.

4.1 Service Provider Partners

Limited information may be shared with selected partners for payment processing, identity verification, and managing technical infrastructure. These partners operate under strict confidentiality agreements and may only use the information for specified purposes.

4.2 Legal Obligations

We may be required to disclose information in response to a court order, government directive, or applicable law. In such situations, we will provide only the minimum information necessary to meet the legal requirement.

4.3 Business Restructuring

In the event of a merger, acquisition, or asset transfer, personal information may be transferred to the relevant parties. In such cases, the terms of this privacy policy will remain in effect.

5 Data Protection and Security

l89p has implemented industry-standard technical and administrative measures to protect your information.

• All data transmissions are secured through SSL (Secure Socket Layer) encryption
• Industry-standard encryption methods are used to store sensitive information
• Strict access controls — only authorised staff can access the information they need
• Regular security assessments and testing
• Rapid detection and response plan in the event of a data breach

However, no method of data transmission over the internet is entirely without risk. We are committed to ensuring the highest level of protection, but it is not possible to guarantee absolute security.

6 Data Retention Period

l89p retains your personal information only for as long as necessary. The retention policy for different types of information is described below.

6.1 Account Information

All relevant information is retained while your account is active. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations, resolve disputes, or prevent fraud.

6.2 Transaction Records

Financial transaction information is retained for the period required by applicable law. These records may be used for audits, legal proceedings, and dispute resolution.

6.3 After the Retention Period

Once the specified retention period has ended, information is securely deleted or anonymised.

7 Cookies and Tracking Technologies

l89p uses cookies and similar technologies to improve platform performance and user experience.

7.1 Types of Cookies

• Essential cookies: Required for the basic functioning of the platform; without them, many services will not work properly.
• Functional cookies: Help remember your preferences and settings.
• Analytical cookies: Used to understand platform usage patterns and improve services.

7.2 Managing Cookies

Most browsers include options to control cookies. However, disabling essential cookies may cause some platform services to stop working properly. We recommend reviewing your browser settings.

8 Your Rights

You have a number of important rights regarding your personal information. l89p is committed to respecting these rights.

• Right of access: You can request to know what information we hold about you.
• Right to rectification: You can request that incorrect or incomplete information be corrected.
• Right to erasure: In certain circumstances, you can request that your information be deleted.
• Right to restriction of processing: In some cases, you can ask that the processing of your information be limited.
• Right to object: You can object to your information being used for certain purposes.
• Right to data portability: You can request to receive your information in a structured format.

To exercise these rights, contact our support team. We will respond to your request within a reasonable time. However, we may be required by law to retain certain information.

9 Privacy of Minors

l89p strictly does not provide services to anyone under the age of 21. We do not knowingly collect personal information from minors. If we discover that we hold information belonging to a minor, we will immediately delete that information and close the relevant account.

If you are aware that a minor has opened an account on our platform, please contact us immediately.

10 Third-Party Links

The l89p platform may contain links to third-party services. These third parties have their own privacy policies, and l89p is not responsible for how your information is handled through their services.

Payment services (bKash, Nagad, Rocket, bank transfer) are governed by their own privacy policies. We recommend reviewing their policies before using these services.

11 Changes to the Policy

l89p reserves the right to review and update this privacy policy from time to time. We will notify you of any significant changes through appropriate means.

Continued use of the platform after changes have been made will be considered acceptance of the updated policy. The date of any change will always be shown at the top of this page as the "Effective Date".

12 International Data Transfers

l89p's operations are primarily focused on Bangladesh. However, due to technical infrastructure, some information may be processed on servers located in other countries. In such cases, we ensure that data transfers are conducted in accordance with international data protection standards and that the protection of your information is maintained.